** If you are experiencing a power outage, please contact Hydro One (1-888-664-9376) to see if your address is a part of the outage before submitting a repair request **
Tenants are responsible for the replacement and installation of light bulbs within their rented units. Kika Living will complete these repair requests however, the tenant will be billed $90.00 + the cost of supplies.
Submitting a work request automatically authorizes Kika Living maintenance staff and/or approved contractors to enter your unit between 8 AM-6 PM Monday-Friday within 5 business days of your request. No further notice will be provided to you unless a follow up/additional visit is required.
Please note that more urgent matters will be given priority. Maintenance tickets are not always completed in the order they are received.
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